Changes

Paul Dodds reserves the right, at its sole discretion, to change, modify, add or remove any portion of these terms in whole or in part, at any time. Changes to the terms will be effective when notice of such changes is posted.

Warranty

Paul Dodds has used utmost care to ensure and maintain the accuracy, completeness and currency of information published on this site. We, however, take no responsibility for any errors or omission, though if notified of any we will endeavor to rectify such.

Links

The website may contain links to other sites. Although utmost care is exercised in providing links to sites that share our high standards, Paul Dodds Solicitors shall not be responsible for the content, security, availability and privacy practices used by such linked sites.

The linked pages are provided for the convenience of our website users only and do not constitute an approval of their services or practices. Links from other web sites to our home page do not require prior permission from us but deep linking into any other page of our site should not be effected without prior permission from us.

Limitation of liabilities

The operators of this website will not be liable to users or any third party for any damages whatsoever, whether direct, indirect, incidental or consequential relating to or arising out of a visitor’s use of this website.

Complaints

Paul Dodds Solicitors is committed to providing an excellent service and operates an internal complaints procedure that can be made available on request. Paul Dodds Solicitors is also committed to co-operating fully with the Legal Ombudsman, contact details of which can be found at www.legalombudsman.org.uk.

Regulations Affecting Your Cancellation Rights

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013:

If we have not met you either in person (because, for example, instructions and signing of the contract documentation is taking place by telephone/mail, e mail or on-line – i.e.: by way of a “distance” contract) or we have taken instructions and a contract has been concluded away from our business premises (because, for example, we have met with you at home – i.e.: by way of an “off-premises” contract) and the contract was entered into on or after 14 June 2014, you have the right to cancel this contract within 14 calendar days of entering into the contract without giving any reason.

The cancellation period will expire after 14 calendar days from the day of the conclusion of the contract.

To exercise your right to cancel, you must inform us Paul Dodds Solicitors, 70 High Street East, Wallsend, Tyne & Wear, NE28 7RH, telephone number 0191 2636200, fax number 0191 2340898 and email address office@pauldodds.co.uk, of your decision to cancel this contract by a clear statement (e.g.: a letter sent by post, fax or e mail).  You may use the model cancellation form attached to your client care letter, but it is not obligatory.  To meet the cancellation deadline, you must send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Should you require the work to be commenced within the 14 calendar day cancellation period, you must provide your agreement to that in writing, by e mail, post or fax to enable us to do so.  By signing and returning your duplicate client care letter you are providing your agreement in writing to enable us to commence work within the 14 calendar day cancellation period.  Where you have provided your consent for work to commence within the 14 calendar day cancellation period and you later exercise your right to cancel, you will be liable for any costs, VAT and disbursements incurred up to the point of cancellation.  Unless you make an express request for us to commence work within the 14 day period (i.e. by signing and returning the duplicate client care letter) we will not be able to undertake any work during that period.